About Us – Bright Dawn Home Care

About Us

Bright Dawn Home Care

Dedicated to Delivering Unrivalled Domiciliary Care Services in Solihull

We are passionate about ensuring our clients get the high-quality care they deserve and enjoy all the benefits of staying in their own homes for longer.

Our History

We began providing care services in Solihull back in 2008.

Tracy Ferreira, the Director and Registered Care Manager of Bright Dawn Home Care, was originally a teacher in South Africa. Her career change was driven by a personal struggle – finding quality home care for her father. Unfortunately, due to the lack of suitable domiciliary care services in Solihull, he had to leave his home, memories, and familiar surroundings for residential care.

Determined to make a difference, Tracy established Bright Dawn Home Care. Her goal was to offer a service that helps people stay independent in their own homes for as long as possible – because home is where the heart is.

She is especially passionate about Dementia care and educating others on the subject. To deepen her expertise, she became Dementia trained and earned a BSc degree in care management and mental health.

Our Ethos

Our ethos is to provide the best quality and consistent care service to our clients, each and every day.

We believe it’s not about what we can do, it’s about what you need us to do.

Each of our services is tailored to the individual’s wishes, needs, and well-being; it’s flexible and allows for regularly changing circumstances.

In order to provide a quality and relationship-driven service, we ensure that it’ll always be the same care assistant’s smile your family member sees each day. To enable us to provide a dignified service, we ensure our calls are a minimum of an hour long, at a time convenient for the client.

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We’re Committed to Quality Home Care Services in Solihull

Our Care Assistants

Our team is made up of qualified care providers in the West Midlands, throughout the Solihull Borough and surrounding areas.

Our care assistants are dedicated to enhancing the quality of the people’s lives we support, to encourage them to remain independent for as long as possible.

Their rewarding work really makes a difference to people every single day: offering companionship, aiding with home help, and assisting with personal care needs.

Comfort in Consistency

Relationships are incredibly important to us. When a care assistant is matched to a client, they will integrate into their lives and build relationships built on trust.

Our care assistants are specially trained, carefully selected, and assessed to ensure they are a suitable match for the client.

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Qualified support for every care journey…

All of our care assistants hold an enhanced DBS certificate and undergo constant training to ensure they are equipped to provide the best quality of care to the client.

They continue to undergo extensive training to ensure that they are offering the highest standards of care at all times and are able to deal with every situation.

Our hard-working and dedicated team enjoy working closely with clients and their families, allowing for a more personable and specialised service throughout their care journey.

Meet the Team